Module 6. Communication and Boundaries: How to Handle Difficult People

Learn how to spot manipulation, say 'no' without guilt, escape the Karpman Drama Triangle, and resolve conflicts in a healthy way.

Personal Boundaries: Where I Begin and End

theory

Assertiveness: The Art of Saying "No"

theory

The Karpman Drama Triangle

theory

Gaslighting: An Invisible Form of Abuse

theory

Passive Aggression: Rage in a Mask

theory

The Dark Triad: Narcissists, Machiavellians, Psychopaths

theory

The Tools of Influence (Robert Cialdini's Principles)

theory

Conflict Management: The Thomas-Kilmann Matrix

theory

Nonviolent Communication (NVC)

theory

Toxic Positivity

theory

Psychological Aikido

theory

The Art of the Apology

theory