Case Study: FinTech Crypto Launch

You have just been hired as a UX Researcher for VaultPay, a fast-growing B2B FinTech startup. The leadership team wants to launch a new feature: Corporate Crypto Wallets (allowing businesses to hold and pay in stablecoins).

The CEO wants to launch in 3 weeks. They have handed you a basic Figma prototype and said: " Make sure this is user-friendly before we ship. "

In this case study, you'll apply what you learned in Module 2 to navigate stakeholders, choose the right research methods, and synthesize your findings.